I would NOT recommend taking your car here under any circumstance. Ladies, BEWARE. AAA replaced the alternator in my car and my vehicle would not start the next day. I was told it was a faulty part. They then replaced it, again. A belt started screeching a week or so afterwards. I had someone else look at it and they told me that AAA put the belt on backwards. (Red Flag). I later told AAA about it and they said there was nothing they could do). I then took my car for an oil change... they left the wiper fluid empty. Ok, no biggie. I then needed to get an inspection; however, my engine light was on. AAA told me that it would be it would cost an hourly diagnostic fee (they couldn't say how long it would take, but this was well over $100 an hour). They also said it would probably in the range of $1200 to fix (on top of that). I took it took to another local garage and paid less than $400 out the door with a passed inspection.
MASSIVELY OVERPRICED. My boyfriend's car was having problems so we used our AAA membership to tow it, but my regular mechanic was booked full so we decided to give this place a try since they offered a discount for members. It cost us over $100 just for a diagnostic! Since the car was already there and not really in any shape to move we decided to just go ahead with the work there, which was a huge mistake. The only thing that was causing overheating issues was a thermostat, the part and its housing by itself would cost about $65. After everything, they charged us $550 to install the new part, and would have charged us more if an error in calculating the labor time had not been caught. These people charge over $110 per hour in labor and have the audacity to try to upsell every bit of preventative maintenance possible. My regular guy in town could have done the work in a half hour for about $150. Do yourself a favor and skip this place. We will never give them our business again.
They did what I asked them to do at a very reasonable price. Quality work well done and completed in a timely manner, (also, immaculate restroom)
Friendly staff. No nonsense. If you want an appointment, call ahead of time. Typically appointments are available 48 hours out. Have been going to these guys for a year now, every 5,000 miles and my car and wallet are doing great.
First day open after Hurricane Florence. I made a 0730 appointment, and was informed that many staff members were unable to report to work by opening time. Still after disclosing I made the appointment early to be to work on time at 9, the staff did their best to install tires and perform a 4-wheel alignment. I clocked in at 9 am. Mike and George were professional in their demeanor and provided excellent customer service. I highly recommend this location.
AAA - Oleander Dr is a UK Car Repair based in Wilmington, South East England. AAA - Oleander Dr is located at 3801 Oleander Dr, Wilmington, NC 28403, USA, Wilmington, South East England 28403, UK.
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