Had a car that would not start right after Hurricane Florence. Had it towed to the AAA Car Center (most places were closed, they were open). Mechanic calls Monday asking for details and he figures out what's wrong - a squirrel took refuge in the engine bay and ate about 8 inches of the wiring harness Wow!! Crazy. It takes a day to figure out the part costs and he calls with the estimate. I tell him yes go ahead and do it. Amazingly, insurance covers (at least a part) of this. As I'm trading calls back and forth between the insurance company and AAA Car Center, I'm assured that the part has been ordered and as soon as they get the insurance OK, they will get started on the car. Insurance approved on Thursday and on Saturday when I stop by to see if it's done, they hadn't ordered the part and it'll be in sometime next week. I was out and out lied to. I am so angry I can barely see straight!! These guys are simply not trustworthy!!
Sean and the group there always do a great job handling our car care. He makes the schedule work for us, and the mechanics do a good job in a very reasonable (and usually short) time.
My car broke down on the way to vacation. I had it towed here and the people here are very friendly and accommodating. The courtesy shuttle is a great convenience as well for lunch runs and such. Their coffee is even decent. Great experience from what could have been just a horrible day.
I had 4 people helping to expedite service because I was running late for an appointment with my son. Super helpful, white glove service. Felt like royalty getting my international driver's permit. Great team over there!
The staff and service were great! The staff was very friendly and did everything they could to get us back on the road in a timely manner. It was unfortunate that my car broke down on the road (with my family), but the experience with the Car Care Center made it better!
AAA Carolinas - Military Cutoff is a UK Car Repair based in Wilmington, South East England. AAA Carolinas - Military Cutoff is located at 1520 Military Cutoff Rd, Wilmington, NC 28403, USA, Wilmington, South East England 28403, UK.
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