Quality furniture but not inexpensive.
We purchased all our furniture for our new house from Summerhome. We had visited the High Point market with a designer a couple of weeks before and came away with sticker shock and a bit confused/overwhelmed. We decided to visit Sunmerhome after seeing a couple of ads. Im really glad we did. The guys in the store were so helpful, patient and knowledgeable working with us to address every need. The value was also great, far better than furniture market options. In the end, We were able to get what we wanted, on budget with excellent quality. To cap it all off, the furniture was delivered and set up by some of the nicest folks you will ever meet. Great job Summerhome team!!
Dallas Austin is the best!!!LOVE my new furniture. Delivery guys were amazing. Thanks !!!
I purchased a couch and two chairs with an ottoman and a chest. I also purchased three chairs of which had to be shipped from the manufacturer. I will have to leave out some of the details so this will not be a long review. I am certainly very unhappy in the way my purchase was handled. In a nutshell, it took too long to receive my furniture. I was waiting patiently for my last three chairs. I noticed that the Leg on my new couch was broken. I called to check on my chairs and got different answers on delivery time and never received a call from the store. I never received a call from the sales person that I'm sure made a profit selling me the furniture. When the last shipment of chairs came in one of them had a broken leg. So after a long wait, much longer than expected, I had to wait again for the fourth chair due to the broken leg. Then no one called again about redelivering the fourth chair or what they were going to do to fix it. My husband had to call the store again they delivered the chair back to us with the leg still broken but glued together. My perspective I would have let the customer keep the chair and called the manufacturer to either have a new leg or a new chair delivered. None of this happened. I am concerned companies today in the u.s. really do not care about the customer or the products they sell. When I was a customer service rep I would always follow through and call back customers especially the ones that had situations or problems that needed to be addressed. I have proof of that because I have letters that I saved thanking me for my service. I also work for companies that stood behind their product they would replace what was broken or they would fix what needed to be fixed. Companies do not do that anymore it's really sad and I would not recommend on any furniture from the store. The whole situation was handled incorrectly they also wasted their time delivering furniture that was broken it should have been inspected before it left it's just costly to everyone involved.
Great place. Up scale. Lots of furniture in arrangements to have ideas.Prices are very comparable to other up scale stores. I really liked shopping here.
SummerHome Furniture Wilmington is a UK Furniture Store based in Wilmington, South East England. SummerHome Furniture Wilmington is located at 5225 Sigmon Rd, Wilmington, NC 28403, USA, Wilmington, South East England 28403, UK.
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