What makes Cape Fear Delivery the best delivery service in town is that its actively managed. When customers order from ubereats or grubhub, the drivers may choose to drop your order, in favor of another one with a bigger payout. At Cape Fear Delivery, the orders are assigned to the driver in the closest proximity To the restaurant and who can get it done the quickest.
The staff and Michelle are helpful, friendly and professional. This has been a wonderful thing. I was in a position to need to have food delivered to a relative or 2. The food where she was, was inedible. Yes , is a bit expensive, however, if you look at the time, gas, and the need to pay salaries, it seems more reasonable. I would definitely use again.
My boyfriend and I used to order through Cape Fear all the time. But lately there's a 2/3 chance that part of our order will be missing. The past few times that he'd use his account to report a missing item, he never got a call back. Even if he left a voicemail. We're all about supporting local businesses, but if we're paying so much more than other apps, we expect the order to be correct every time.
I've had mixed results with Cape Fear Delivery. For almost a year I never had a problem. The most recent couple experiences my food was over an hour late and cold. The second time it was so bad I asked for a refund, and the customer service department never contacted me back to even address my issue. Both times I had ordered from Your Pie, so it's possible it's just a problem with that one restaurant. Either way, they did me wrong, and never made it right, so I won't use them any more, even though I prefer to give money to local companies, as opposed to Uber or Postmates. I wish I had been respected as a customer.
I've never had a problem with the food I've ordered, but their delivery fees have gotten more expensive. For instance, I used to be able to get delivery from Jackson's for $1.99 and some taxes; now the estimated delivery is over $5, and there is an added "processing fee" on top of the regular delivery charge and the taxes. This means that for an $8 order, I have to pay almost double. It's not really worth it anymore for me.
Cape Fear Delivery is a UK Meal Delivery based in Wilmington, South East England. Cape Fear Delivery is located at 463 Racine Dr, Wilmington, NC 28403, USA, Wilmington, South East England 28403, UK.
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