Really? No matter what I have to email to ask about or report a safety construction concern. This time it's not life threatening. What happens when you email and someone is injured or killed before someone reads the email. If I drive to the office will I have to take a number to report a serious issue. Thank you for watching my tax dollars so tightly.
Very poor customer service.
I have been involved in a greenhouse addition to my home, nearing completion. From the reception desk staff to several of the inspector staff I have dealt with -- all have been extremely helpful and responsive to my (many) questions and needs. I commend them on their thoroughness and willingness to assist with this (tedious) important process. My project is much improved due to their input - from termite elimination to wind resistant framing. Thanks for a great job.
The least a company or organization can do is be present during the time that they actively scheduled themselves, but New Hanover County Inspections couldn't even do that. Homeowners are required to be home during the middle of a week day for their inspections, so scheduling is very difficult for middle-class working families. I expected them to show up during the scheduled time, but I didn't even receive a phone call until the following day during which the inspector asked if he could come now. Of course not. Why would I be home in the middle of the day?They handled the situation very unprofessionally and didn't even apologize for the severe inconvenience.
New Hanover County Building Safety is a UK Local Government Office based in Wilmington, South East England. New Hanover County Building Safety is located at 230 Government Center Dr #110, Wilmington, NC 28403, USA, Wilmington, South East England 28403, UK.
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