Adam and his team are stellar service providers! They truly care about their clients and have the expertise to achieve the best results. Highly recommended.
I have been working with them for 3 years, mostly with Caroline and they have been wonderful. Responsive to all my requests and questions. Also making sure that I am aware of upcoming deadlines. I have recommended them to friends.
I've been with Adam Shay CPA for the last couple years, and they have been awesome! They always keep me up to date on changes in the tax code / macro environment, and how it might affect my finances. I work with Chris Massey, who is always highly professional, and has saved us a lot of money on our returns each year. His services have definitely been worth the investment.
I highly recommend the team at Adam Shay CPA and specifically Chris Massey! He has taken the time to sit down and fully explain things to me and is not concerned with the time it takes to get the job done. He does not talk above my head and makes me feel comfortable talking to him about any quesions I have and making sure I feel that they were fully answered before I walk out the door.
I fully do research before making any decisions and while looking for a good CPA in the area Adam Shay office came up a few times. It had great reviews so I scheduled an appointment with them. Come to find out the reality was nothing like the reviews and they should have a zero star. They do not care about small businesses. I had Chris Massey and he is consistently 30 minutes late to every appointment. He lies as he said he was going to get us a tax projection but needed everything from personal income and business income from the prior year. After spending an entire day and nearly 500 pages of income and expense related documents I delivered that to him. The secretary called me and left a voicemail to schedule an appointment saying he was ready to review everything. I tried multiple times to call back and left many voicemails and no callback. Weeks later the secretary emails me and gives the specific date that she called and said I left you a voicemail this date to schedule an appointment if you don't mind scheduling an appointment to review with Chris. I let her know I tried calling back many times and left many voicemails and never received a call back she said she was sorry and gave me a link to schedule an appointment. The link she gave me was for a new client and forced me to fill in all of my information about myself again before I could even schedule a follow-up appointment. Finally, weeks have gone by and we have our appointment and are curious about our tax projection. Chris shows up late to the meeting then shows us a very short power point that basically has quotes. $1050 for them to file our taxes, $2100 for them to file our taxes and give a tax projection for the next year, and $2400 for them to file our taxes, give us a tax projection while assisting with tax planning. He gave me a lot of fluff about the $1050 that we are paying for good communication (which hasn't happened up to this point) and some other gibberish. Then we ask about the project and he says we will have to pay for it which would be the $2100 option. We said we would think about it and left the appointment, so Chris said he would email us everything we have talked about. Almost a week later we have received nothing. This was a very bad experience for a place with such great reviews and I am completely unhappy.
Adam Shay CPA PLLC is a UK Accounting based in Wilmington, South East England. Adam Shay CPA PLLC is located at 1721 Allens Ln #210, Wilmington, NC 28403, USA, Wilmington, South East England 28403, UK.
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