Kim was pleasant and did an amazing hair cut! Neat salon atmosphere, building used to be a bank, still have a vault in there. Comfortable waiting area, lots of products for sale.
Was apart of a bridal party and had quite an unpleasant experience. A girl who did my make up made a comment about my skin not being the best and that it would be best to airbrush me, and failed to mention there was a $25 additional charge! Not only was the make up expensive, it did not look professional whatsoever. My hair was also curled and braided but lasted about 10 minutes before the curls fell and had to have my hair re-braided. Hate to post a bad review but it was truly unacceptable work with outrageously expensive prices. Do not recommend!
If I could give 0 stars, I would. My intention with this review is not to be malicious or mean to this business, but to make sure no one else has to go through this on the biggest day of their lives. My bridal party, grandmothers, mothers, and flower girl and I had our hair and makeup done here for my wedding day and it was the worst salon experience of my entire life. They charge and OUTRAGEOUS amount, such as the $90 for my flower girl alone to have her hair "curled" and a few pieces bobby pinned up. We had to re-curl every single person's hair and redo makeup as soon as we left the salon. When one of my bridesmaids politely told the girl AGAIN what it was she was wanting for her hair, the girl stomped away and another stylist had to come fix her hair. The first stylist exclaimed "can we just get our money for this already?!" Oh and, my mother had her face burned right near her eye by a curling iron by one of the "stylists"! We attempted to contact the salon manager who seemed uninterested in many of the issues we presented to her and our conversations ended without a solution to most of the real issues at hand and that was it. It was a nightmare, and I hope no other bride has to have the same experience.
We went to the salon for my daughter's wedding day and it was by far the absolute WORST experience that we have ever had at a salon! Not only do they charge an exorbitant amount just to curl hair but their staff is completely inept and I was even burned with the curling iron on my daughter's wedding day! When we contacted after, they were avoiding the issues and offered no help !
Absolutely love the Groove Jet experience. They're patient, calm and very considerate. Also, I've never been to a salon that gives you free drinks (of your choice). My review isn't about the entire Groove Jet experience however. All I go there for is hair cuts/ coloring. I live in Jacksonville but they're the best I've been to, so I don't mind the drive. I usually see Brandi and she's AMAZING. I'm quite awkward with small talk but she didn't make be feel that way. Also, I got lost my first time and ended up showing 20 minutes late for my appointment and at closing time. I was sure she was going to reschedule me but she didn't. Brandi took me in and the receptionist (Valerie) stayed until I had completed my hair cut. They were very courteous. They're the best when it comes to hair cuts and color. A friend of mine got her nails done and a massage and she didn't really enjoy the massage experience. The only reason I'm giving Groove Jet 4 stars is because parking is hard to find, unless you want to pay for indoor parking, and the salon itself is quite small and took me a minute to find.
Groove Jet Salon Co. is a UK Beauty Salon based in Wilmington, South East England. Groove Jet Salon Co. is located at 112 Princess St, Wilmington, NC 28401, USA, Wilmington, South East England 28401, UK.
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